Identity Theft 911

Identity theft is America’s fastest growing crime and the number one consumer complaint for the last seven consecutive years. Recovering from the damage done by an identity thief can be a long and arduous process. And despite your best efforts, there is no perfect defense.

That’s why Spring Valley Mutual Insurance Company has partnered with Identity Theft 911®, the nations’ leader in identity theft resolution and fraud education to provide all Personal Property policyholders, and their resident family members, with automatic Identity Fraud Expense Coverage and Identity Advocacy Services—At no additional cost to you.

The coverage provides up to $5,000 for any pre-approved out-of-pocket expenses incurred due to an identity theft. What’s more, you, as our valued policyholder, you will now have unlimited one-on-one access to a highly experienced fraud specialist whenever you have a concern about the safety of your personal information. When it comes to identity theft, time is of the essence. Receiving professional guidance right from the point of discovery, most often makes filing a claim obsolete. From the moment you call, your personal advocate will guide you through the complicated resolution process from start to finish, and will even follow-up months after resolution is complete.

Spring Valley’s comprehensive Identity Protection Program also offers Identification Recovery to help replace critical personal documentation such as driver’s license, birth certificate or Social Security card due to a home fire, or other covered peril on the policy.